Tags are a grouping of contacts in Levitate that are utilized for segmentation. Tag Logic allows Levitate Users to target specific contacts within a tag group. On the contrary, Tag Logic can also widen the recipient list by combining two or more tags.
Where is Tag Logic Used?
- Campaigns / Group Email Sends
- Various Dashboard Card Email Flows
- HTML Newsletters
- Contact Search
All email sends will automatically EXCLUDE the "Email Bounced" and "Unsubscribe" Tags. This causes a discrepancy between the number of contacts visible in the Contact Search and those included in email sends.
Tag Logical Statements
" AND [also contains the tag...]"
" OR [contains the tag...]"
"but EXCLUDE [contacts that have...]"
Tag A and Tag B
Tag A or Tag B
Tag A exclude Tag B
Tag A and Tag B exclude Tag C
Tag A or Tag B exclude Tag C