Tags & Tag Logic

Overview

Tags are a grouping of contacts in Levitate that are utilized for segmentation.

You can access a full list of tags for your account by going to Tags & Reports, and choosing Manage Tags.

You can also access a full list of tags, the same as the one you'll find under Manage Tags, by going to Contacts, and navigating from People to Tags.

Adding Color to tags

When you are on the list to manage tags, be it through Tags& Reports or Contacts, you're able to select a color for each and every tag created.

These tag colors can be updated at any time through your tag management pages!

Tag Logic

Tag Logic allows Levitate Users to target specific contacts within a tag group. On the contrary, Tag Logic can also widen the recipient list by combining two or more tags.

Where is Tag Logic Used?

- Campaigns / Group Email Sends

- Various Dashboard Card Email Flows

- HTML Newsletters

- Contact Search

Additional Details

All email sends will automatically EXCLUDE the "Email Bounced" and "Unsubscribe" Tags. This causes a discrepancy between the number of contacts visible in the Contact Search and those included in email sends.