Logging In & Getting Connected to Levitate
Logging In to Levitate
You'll receive an email from Levitate App with the subject Welcome to Levitate!
This is what it'll look like. You'll choose Set up your account.
Step 1: Enter your First Name, Last Name, and Phone Number.
Step 2: Create a password
Step 3: Connect Levitate to your email server. This will vary based on the email provider you are using! You will also have the option to choose if you'd like for Levitate to pull in any contacts from your email address book. You can also choose if you'd like those contacts to be Public or Private.
Next, you'll choose which email address you'll be connecting to. At this step, with some email providers, you might have to enter your email address and the password for logging in to access that email address.
And then you'll continue to start the authorization process. Need more help getting connected? There are finer details below!
Once you've authorized the connection to Levitate with your email provider, you'll reach Step 4: set up your signature and/or continue to the Dashboard to get started.
Connecting your Email with Levitate
Levitate works with your email server to send messages directly from your email address. In addition to logging in to Levitate with your Levitate password, you must periodically log in to your email server with your email address and email password in order to utilize Levitate.
When to Connect?
There are a few scenarios that prompt you to enter your email address and email password:
1. The first time you set up your Levitate user: Step 3
2. When there is a disconnection between your email server and Levitate
Note: We recently completed a partnership with AOL and Yahoo utilizing a different connection technology. AOL and Yahoo users that may be experiencing frequent disconnects are encouraged to contact us to discuss whether this connection technology is right for them and have their accounts switched over.
Connecting your Email to Levitate
Please note that there are various types of email servers. You may be using Google, Office365, Exchange, or IMAP.
- Click this link: https://secure.levitate.ai/#/user/connect-email
- Follow one of the three to enter your email address and email password:
IMAP or SMTP users
Office365
iCloud
When connecting to iCloud, you must first go to appleid.apple.com and create an app password for Levitate, since all iCloud emails have two-factor authentication enabled. From there, you will use the app password as the email connection password on Levitate.
Smarshmail or Intermedia Users
Read our full article on getting what you need to connect, here!
Roadrunner Users
If you're a RoadRunner user, you will need to know your email address and email password to login, but our Implementation or Success Specialist getting set up will need to add the specific IMAP and SMTP settings:
imap.biz.rr.com
smtp.biz.rr.com