Shared Mailbox Connections for Office 365 and Google

Now, Levitate users with Google or Office365 email addresses have the ability to connect to shared mailboxes under their Google of Office365 umbrella.

In order to be able to connect to a shared mailbox, the user getting connected must have access to the shared mailbox.

To get connected, reach out directly to your Success Manager or the Levitate Support Team.

Office365 Set Up

The Levitate team member will need to manually add in the email address of the mailbox being connected.

Google Set Up

Levitate is able to automatically recognize available shared mailboxes to connect to.

Either way, the process to connect to a shared mailbox is very straightforward. Either or choose the shared mailbox to connect to and hit save.

The next time the user goes to log in, they will need to get connected using that mailbox's credentials and re-authenticate in order to green light the permissions Levitate asks for when getting connected.

FAQ

Will connecting to a shared mailbox change the calendar connection?

No. The calendar will stay connected to the original connected email address used on the account. If you'd like to change the calendar being referenced, and are a Google or Office365 user, send in a ticket to Support to see if it can be connected.