Notification Settings

Your notification settings control which Levitate events you hear about and how: by email, by browser notification, or both. Your notification settings are your own and control the notifications Levitate sends you.

Opening Your Notification Settings

1. Click your name in the upper right corner of Levitate and select Settings.
2. If you're an admin, make sure you're on the Personal tab.
3. Scroll down and open the Notifications section.
4. Check or uncheck the options you want, then click Save. Click Cancel to discard your changes.

Your changes aren't applied until you click Save.

Notification Options

Each option in the Notifications section has a Notify me via email checkbox. Some options also have a Notify me via browser notifications checkbox, which shows a pop-up alert in your browser while you use Levitate.

Email Reads

Track with Levitate - notify when a recipient has read your email lets you know when someone opens an email you sent with tracking turned on. You can get this notification by email, by browser notification, or both.

Email Link Clicks

Track with Levitate - notify when a recipient clicks a link in your email lets you know when someone clicks a link in a tracked email. You can get this notification by email, by browser notification, or both.

Text Messages

Text with Levitate - notify when a new text message is received lets you know when a contact texts you in Levitate. You can get this notification by email, by browser notification, or both.

Email Campaign Progress

Email Campaigns - notify about the progress of your group email sends controls the progress email Levitate sends you about a day after a group email campaign starts sending. The email tells you how many people have viewed your campaign and links to its report. It's only sent once at least one recipient has viewed the campaign.

Uncheck Notify me via email to stop these progress emails. Turning them off doesn't change how your campaigns send, and your campaign reports still update as usual.

Google Reviews

Reviews with Levitate - notify when a new Google review is received sends you an email when your business receives a new Google review. This option appears only for admins, and only when Google review email notifications are turned on for your account. If you don't see it, contact Levitate support.

User Disconnects

Notify when a user disconnects from Levitate relates to the email admins receive when a user's email connection is lost and their group email campaign is on hold until they reconnect. This option appears only for admins.

Browser Notifications

The Notify me via browser notifications checkbox appears only in browsers that support notifications. If you previously blocked Levitate from showing notifications in your browser, the checkbox is unavailable and a Permission denied message in its help tooltip explains why. To turn browser notifications back on, allow notifications for Levitate in your browser's settings, then return to the Notifications section.

FAQs

Q: How do I stop the pop-up alerts that appear when someone reads my email?

A: Those alerts are browser notifications. In the Notifications section, uncheck Notify me via browser notifications under Track with Levitate - notify when a recipient has read your email, then click Save.

Q: Will turning off campaign progress emails stop my campaign?

A: No. The setting only controls the progress email sent to you. Your campaign keeps sending, and you can still check its progress in the campaign's report.