CC a Team Member on Emails

You can automatically CC a team member on emails sent through Levitate — useful for keeping a second person in the loop on lead outreach or shared client communication.

Setup

Reach out to your Customer Success Specialist or Levitate Support to enable the CC employee during a campaign send setting on your account.

Once enabled, the CC employees option appears in the email composer under Advanced Settings. Check the box and select the team member(s) you want copied on outgoing sends.

Email composer showing the CC employees checkbox and warning under Advanced Settings

How It Works

The CC'd team member must be an active User on the Levitate account.
The CC'd user receives a copy of every outgoing send while CC is selected for that campaign.
This is a true CC — recipients can see the CC'd address in the email header.
When CC is enabled, a warning appears in the composer: "Employees will get a copy of the email for each recipient."

FAQs

Q: Can I CC my assistant on every email I send from Levitate?

A: Yes — an admin needs to enable the CC employee during a campaign send setting first. Once enabled, you can select team members to CC from the Advanced Settings section of the email composer. Recipients see the CC'd address, since this is a true CC.

Q: What does the "+1" mean next to an email in a Contact Record?

A: When viewing email activity in a contact record, you may see a "+1" next to a sent email. The "+1" means the email was sent to more than one recipient — Levitate summarizes additional recipients with a "+1" indicator instead of listing every contact in the activity feed.

This typically occurs when:

A contact is CC'd on an email
Multiple recipients are included in the thread
A reply-all email is sent

Q: How can I see everyone included on the email?

A: To view the full recipient list, open the original email in your connected inbox.