Automations & Send Limits

Levitate automations automatically handle daily send limits. You do not need to duplicate or recreate automations that pause because a limit has been reached.

Automatic Resume Behavior

For Email Automations

  • Daily limit: 250 emails per user per day
  • When hit: The automation pauses, and the status shows "In Progress."
  • What happens: Remaining emails automatically queue for the next day.
  • Resume time: 12:00 AM ET (midnight Eastern Time)
  • No action required: The system resumes sending automatically.
  • Completion: The automation continues until all contacts receive the email.

For Text Message Automations

  • Daily limit: 250 texts per phone number per day (default)
  • When hit: The automation pauses, and the status shows "In Progress."
  • What happens: Remaining texts automatically queue for the next day.
  • Resume time: 12:00 AM ET (midnight Eastern Time)
  • No action required: The system resumes sending automatically.
  • Completion: The automation continues until all contacts receive the text.

Example Timeline

Day 1 (Monday):

  • Automation starts with 500 contacts
  • Sends 250 emails/texts (hits daily limit)
  • Status: "In Progress"
  • Remaining: 250 contacts queued

Day 2 (Tuesday):

  • 12:00 AM ET: Limit resets, automation resumes automatically
  • Sends remaining 250 emails/texts
  • Status: "Completed"

Do not duplicate the automation

  • Do NOT create a duplicate automation.
  • Do NOT manually restart the automation.
  • Let the automation complete automatically.
  • Check Automation Reporting to monitor progress.

Checking Automation Progress

To see completion status:

  1. Go to Reports > Email Report (or Text Report).
  2. Select the automation name.
  3. View the sent count and pending count.
  4. Status shows "In Progress" until all sends complete.
  5. Status changes to "Completed" when finished.

When to contact Support

  • Automation is stuck "In Progress" for 48+ hours beyond expected completion.
  • Sent count isn't increasing after the limit reset.
  • Error messages appear.
  • You have an urgent need to bypass the daily limit (may require an account adjustment).

Still need help? Contact Us at support@levitateapp.com

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