Levitate Surveys: Satisfaction, Event Registration, Donations, and Custom Surveys

Levitate offers a range of surveys to support information collection, event planning, ticketing, and payment and donation processing.

Read more about each specific type of survey:

Satisfaction Surveys— get client feedback and ask for Google Reviews

Event Registration Surveys— free events

Paid Event Surveys— ticketed events

Donation Surveys— collect donations for different campaigns and causes

Custom Surveys— ask any questions you'd like

Survey Question Types

Aside from the custom survey, which contains only 'custom' questions, additional questions can be added to each survey type. There are four options: Dropdown (pick one response from the list), Checklist (pick at least one response from the list), Short Answer (type your own response), and File Upload (allows respondents to share files via the survey).

Accessing Survey Reporting via the Survey Editor

In all surveys, the reporting for each survey can be accessed directly in the Survey Editor by clicking View Report.

Surveys and Tagging

A tag can be applied to any survey respondent upon submission. From the settings of each survey type, a completion tag or tags can be added. Every respondent will get this tag. Here's what that looks like:

Answers to Short Answer and Dropdown questions can be turned into tags through any survey type. In order to set this up, click the three dots in the upper right corner of the question itself and choose 'Create Tags from Answers.' You will set the tag prefix— the text that precedes the answer to give the answer context on the tag. This is what that looks like:

Reordering Survey Questions

Additional Questions (i.e., questions under the 'Questions' tab in a survey) can be reordered. To access the reorderable questions, the user creating the survey must save the survey. Once saved, click the 'Reorder Questions' button in the upper right of the survey, and reorder as desired by dragging and dropping.

Survey Reporting

Each survey type has its own reporting section in Levitate. To access each, first go to Reporting, from the navigation menu, and then find each report that corresponds to each survey type. There is a Survey Report, a Donations Report, an Event Report, and a Custom Survey Report.