Text Message Reporting

We have added a new tile on the Tags & Reports page— available to account admins. Clicking on the tile will prompt an automatic CSV download of a comprehensive 30-day report of all text messages sent and received by the account.


Here's what the tile looks like:

Texting Report tile

What's included on the spreadsheet that's exported?

  • Sender Name
  • Sender Phone Number
  • Recipient Name(s)
  • Recipient Phone Number(s)
  • Direction
  • Message
  • Status
  • Sent Date
  • Error
  • Conversation ID
  • Message ID
  • Automation Name

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