Text Message Reporting
We have added a new tile on the Tags & Reports page— available to account admins. Clicking on the tile will prompt an automatic CSV download of a comprehensive 30-day report of all text messages sent and received by the account.
Here's what the tile looks like:
What's included on the spreadsheet that's exported?
- Sender Name
- Sender Phone Number
- Recipient Name(s)
- Recipient Phone Number(s)
- Direction
- Message
- Status
- Sent Date
- Error
- Conversation ID
- Message ID
- Automation Name