Donation Surveys
Levitate's Donation Survey leverages the platform's ability to connect with Stripe to collect donations and payments. All collected donations through Donation Surveys will automatically populate on the Donation Board.
In order to collect donations through the Donation Survey, you must be connected to Stripe for payment processing. Read more about how that works here.
How do Donation Surveys work?
Users creating a Donation Survey can have pre-set dollar amounts for giving, as well as the ability for the donor to manually type in how much they’d like to give. There is also an option to ask donors to cover the fees associated with Stripe payment processing.
Multiple Donation Surveys can be created. Each Donation Survey allows the user to set an end date for donation collection, like a campaign tied to a certain event or time frame– or no end date can be set for receiving general donations.
All Donations will be logged on the Donation Board and in our new reporting for donations.
Creating a Donation Survey
To create a Donation Survey, you will first choose Surveys from the lefthand navigation bar on your Levitate dashboard. From there, you'll choose the Donation tab.
You'll then click Creation Donation Survey.
Here, you'll be directed to get the survey set up. You'll add a survey name, a title for the page, and details for your donors. You are also able to associate the donations that come from the completion of this survey with a specific campaign, set an end date for the campaign, and add an image to show on the survey itself.
Under Donor Information, there are options for how certain contact information like birthdate and physical address are collected via the survey.
Finally, Donation Options lets the user add pre-set donation amounts, allow for custom donation amounts, set a minimum donation amount, and even set up a checkbox that allows donors to choose to pay a little extra to offset the fees associated with Stripe payment collection.
Once everything is set, the user will need to choose Save. From there, the survey can be previewed and the link can be shared via URL or QR code.
Once the link has been shared, donors will be prompted to fill out the survey with their information and choose or type in the amount they are donating. Once they hit Save and Continue at the bottom of the survey, a pop-up will appear and they will be able to choose if they'd like to enter a credit card number, e-pay options, or bank information. All payments will be processed through Stripe.
Here's what a Donation Survey will look like to your donors:
