Levitate Mobile App for iOS and Android

For our customers who are constantly on the go, you can get the Levitate mobile app for either your iPhone or Android device.

iPhone users: go to the App Store and search for "Levitate PRM" by Real Magic.

<strong>Android users:</strong> go to the Store and search for "Levitate".</p>

Features

Business card scanner

That's right, if you have a stack of business cards collecting dust somewhere, download our mobile app and hit the blue plus circle at the bottom, then select  "Scan Business Card" to take a photo of the business card. We will automatically transcribe the information on the photo into a real contact.

Levitate Pro Tip: When you scan in a business card, add a "Tag" for where you met the person! You can later send out a group email to everyone you met at that conference/business meeting.

Texting with Levitate

Certain Levitate account plans provide companies the ability to text their clients directly from Levitate. The Levitate mobile app enables users to text directly from their mobile device. Simply click Texting in the navigation to initiate a conversation. All conversations will sync between the mobile app and the web application. 

Import your mobile contacts

Bring your mobile contacts into Levitate and have them sync automatically. To do this, click on the menu item in the top left corner and select Contacts. From here click on the blue + in the top right corner and then use the option for "Import contacts from my phone". If you select the checkbox for Continue to load new contacts from phone, Levitate will continue to sync any new contacts that you create on your phone.

Tagging Game

Tag your contacts from the mobile app to get organized. To do this, click on the menu item in the top left corner and select Contacts. There will be an option for the tagging game at the top of the screen.

Levitate Pro Tip: Use the tagging game to organize and tag all your contacts in Levitate. This game also allows you to clean up and delete any contacts that you do not need to keep in touch with.

Mobile app vs. browser version

The Levitate mobile app lets you stay connected and manage your relationships from anywhere. The app is designed for on-the-go tasks: scanning business cards, texting clients, importing phone contacts, and tagging contacts.

Some features in Levitate are available exclusively in the browser (desktop) version. If you cannot find a feature in the mobile app, log in at app.levitate.ai from a desktop or laptop browser to access the full Levitate experience, including email campaign creation, detailed reporting, and advanced account settings.

Note: If you only have access to a mobile device, our Support team is happy to help you accomplish specific tasks. Reach out at support@levitateapp.com.

Troubleshooting

Tapping a text notification opens a preview but not the full conversation

If you tap a text message notification and the app shows a preview instead of opening the full conversation thread, try the following steps:

1. Check your device notification settings and make sure Levitate has permission to deliver notifications with full content (not just summary or banner previews).
2. Make sure the Levitate app is fully up to date. Open the App Store (iPhone) or Play Store (Android), search for Levitate, and install any available update.
3. Close the app completely and reopen it, then tap the notification again.

Note: If the issue continues after updating and checking notification permissions, contact our Support team at support@levitateapp.com and include your device type and operating system version.

"Contact support to set up your number" on mobile login

This message means that a Levitate texting number has not yet been provisioned for your user account. Texting is an account-level feature, and each user must have a number assigned before they can send or receive text messages in the app.

To get your number set up, reach out to your Success Manager or contact our Support team at support@levitateapp.com. Once texting is enabled for your user, the prompt will no longer appear and you will be able to access the Texting section normally.

Note: Account admins can also manage texting number assignments from the browser version of Levitate at app.levitate.ai.

FAQs

Q: I can't find a feature I need — is it available on mobile?

A: The mobile app covers the most common day-to-day tasks (texting, contact management, business card scanning, and tagging). More advanced features — such as building email campaigns, managing templates, and viewing detailed reports — are available in the browser version at app.levitate.ai. If you are unsure whether a specific feature is available on mobile, contact our Support team at support@levitateapp.com.

Q: Can I send email campaigns from the mobile app?

A: Email campaign creation and scheduling is currently available in the browser version of Levitate. You can access it on a mobile browser by visiting app.levitate.ai, though for the best experience we recommend using a desktop or laptop.