Options for auto-cancelling an automation

When setting up an automation, there's some criteria that can be chosen for automatically cancelling an automation if they are met.

Tag triggered cancellation:

If, at any time, during the course of an automation, a contact in that automation gains or loses a tag that's listed, they will not receive any subsequent automation steps.

Cancellation by reply:

If a contact in that automation replies to an email or text message, they will not receive any subsequent automation steps.

We evaluate before sending each automation step, to ensure that clients have not had relevant tag changes, or replied to a text or an email.