Customer satisfaction survey follow-ups

Levitate provides organizations with a simple way to gauge their customer satisfaction via Customer Satisfaction Surveys! Users can send follow up emails based off of the scaled survey results and time frame! Click here to learn more about our Client Satisfaction surveys.

How to Send a Client Satisfaction Follow Up Email

Click Tags & Reports

Click Survey Report

Click the name of the survey

Click the Send Follow Up Email button

Compose the campaign

Select the group or groups of targeted responses and the Preview Recipients button

Change the date range to filter response results and then click the Next Send Options button

Schedule the email