Social Media: Troubleshooting Instagram

Overview

Users may receive an error when connecting their Instagram to their Levitate Account. This article provides areas of investigation when users are prompted with "Error: There are no post targets to choose from for the given account. Please add a page or choose a different account to connect to."

Troubleshooting Steps

1. Have you converted your Instagram Account to a Business Account? 

2. If yes, have you linked your Instagram Business Account to a Facebook Business Page?

3. If yes, have you confirmed that you have posting rights to the Facebook Business Page? 

4. If yes, have you connected your Levitate Account to your Facebook Business Page?

Next Steps

Please reach out to your Levitate Team if you are still unable to connect after validating these steps.